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Case study



The marketing department of Bouygues Telecom Entreprises wanted a tailor-made software to enable its remote sales force (400 simultaneous users) to finalize a purchase of services in less than 5 minutes. The software had to cover the entire sales process: formalization of offers, creation of customer accounts, design and follow-up of sales proposals and reporting.

The challenge was to have a single IT solution that could be used by both marketing and sales forces to ensure consistency, freshness and updating of sales data previously managed with several tools and data sources.


> Industrialize the creation of commercial proposals from conception to emailing

> treamline processes and improve business results

> Facilitate the business management, in particular via a very ergonomic back-office

Key points




Results of the software

made thanks to Faveod


Excellent user satisfaction (proposal in less than 5 minutes)

Functional coverage greater than the initial requirements expression

Budget and deadlines met

Proven security and reliability (load, availability, access management)

Function points


No partner
In-house development

Production environment

Ruby / PostgreSQL